Platinum Play Casino Review
In the world of online casinos, one could say that Platinum Play is a newer site. However, it has been open since 2004 and become one of the most popular among Australians and throughout the world. Many casinos come and go from the sometimes-saturated scene, but Platinum Play has withstood the test of time and come out as one of the winners. As part of the Fortune Lounge Group of online casinos, Platinum Play is one of its most popular.
Platinum Play is one of the smaller sites in the group of casinos with approximately 400 games available to players. The site has chosen to focus on the quality of the games it does provide rather than offering more games than their developers can truly keep on top of the industry. The games are easy to find and sort through in order to find specific games and variations, and players will find that there are a sufficient number of them to satisfy any gambling needs.
The site itself has a friendly layout, and Platinum Play customers can easily find the information they need from the home page. The sleek designs and eye-popping graphics are welcoming and a strong indication of what lies inside for their customers.
Platinum Play Bonus
Australian players will find a very friendly and generous bonus program. New signups on Platinum Play receive 1,500 free bets without even making a deposit. That means that players who want to test the real-money part of the site before making a deposit can do so with the courtesy free bets that can be used at any of the 400 games on the site. Anything the player wins over those 1,500 bets is theirs to keep, up to 100 bets. It is an excellent way to begin as a new customer.
Platinum Play also offers the obligatory deposit match bonus, this one at a 100% match up to $200. The downside, as compared to other sites, is that there are no subsequent deposit bonuses. Other sites offer a second and third bonus for future deposits, but Platinum Play does not. It does make up for it with the aforementioned credits, though.
Players on Platinum Play can also take advantage of another bonus by depositing with one of the suggested web wallet companies. Using the appropriate promotion codes for companies like Neteller and Ukash, players can get another 10% match on their first deposit.
Games at PlatinumPlay.com
The games available for Australians on Platinum Play now exceed 400. As with many other online casinos, the primary categories for games involve slot machines and progressives, simply because there are so many different variations and stakes. There are also reel pokies, fruit and video pokies, and MegaSpin slots. The table games include blackjack, baccarat, roulette, and craps, and parlour games include keno and scratch-off cards. Video poker is available as well.
Software
As part of the Fortune Lounge group, Platinum Play has top of the line software that continues to improve over time as technology does. The graphics are some of the best in the business, and Platinum Play has become a leader - one of the sites that new companies try to imitate.
The company manages its software with the best of security measures. Of course, the 128-bit SSL digital encryption is implemented, which is the same software as most online casinos and that used by most financial institutions around the world. But Platinum Play goes one step further by implementing Risk Sentinel, a very sophisticated fraud management system as an extra layer of security for customers.
Platinum Play is licensed by the Lotteries and Gaming Authority of Malta, and that license guarantees that the site has implemented top security standards and a strong infrastructure that meets all of the high level regulations. The site also receives regular approvals from eCOGRA, the e-Commerce Online Gaming Regulation and Assurance agency. The non-profit company conducts audits and tests on the company to ensure that play is fair, payments are correct, and Australian customers are receiving the proper care.
Customer Support
Instead of a "customer service" page, Platinum Play calls the tab "24/7 support," which is indicative of the priority it puts on being there for the customers at any time of the day or night. There is no day of the year or no hour of the day that the customer service representatives are unavailable, so no player is ever without answers to their questions or concerns. Players can get in touch with said representatives via the toll-free Australian number, as well as email, Skype, or the live chat button on the page.
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