Royal Vegas Casino Review
Of all of the many online casinos in the world, Royal Vegas can honestly say it was one of the first. Launched by the Fortune Lounge group in 1999, it is one of the longest running online casino providers in the world. Players have grown to trust the name and experience that is associated with Royal Vegas, and it is one of the very top casinos with Australian online casino players.
The company behind Royal Vegas and the site itself have won various awards through the years, but the ones of which they are most proud are the customer service awards. They take great pride in being a customer-based company and a favorite of the players for that reason.
Royal Vegas has one of the best websites for players looking to read about the company's offerings. The "About Us" page lists quite a bit of information about the company, from its bonuses to licenses. Players can find out more about the Fortune Lounge parent company or read more specifically about pertinent regulations, security, privacy, and even responsible gaming. The site is very easy to navigate, one of the many reasons that players have become so comfortable with and dedicated to Royal Vegas.
Royal Vegas Bonus
Royal Vegas has one of the best bonus programs of all online casinos. Even so, it starts with a fairly standard signup bonus. First time signups are offered a 100% match to any amount up to $250, and the second deposit is then matched up to 25% up to $200, while the third offers 50% up to $750. The bonuses are credited to the player's account within one hour of making the deposit.
The extra benefits come in with choosing a deposit method. Each one contains a bonus to claim after using the correct deposit method, and players receive a 10% bonus, with a maximum of 1,000 credits. The explanation is on the website and is a bit complicated, but the site and its customer service will explain in more detail when Australians request that information.
There are other bonuses available on Royal Vegas, including various monthly giveaways and bonus opportunities. Players can win double or triple points in some games on certain days of the week, and other days offer fun and very unique ways to win cash and prizes. Some require players to log in to the site every day, but that isn't a bad requirement to win a ticket to the Olympics. In addition, the Loyalty Rewards program gives points to every player for playing any and every game, and those points can accumulated and transferred to casino credits for extra play on the site. The "Casino Rewards" page is one of the most comprehensive and player-friendly we have ever seen.
Games at RoyalVegas.com
Royal Vegas is one of the largest online casinos in the world with over 500 games offered to Australian customers. The majority of games are in the slot machine section of the site, which includes everything from reel pokies to progressive jackpot machines. The table games section is also significant, with blackjack, craps, baccarat, and roulette, and video poker is another group of game offerings on the site. There is never a problem finding the style of game, variation, and stakes that any players could want.
Software
The software developed by Fortune Lounge for Royal Vegas was progressive when it came about in 1999, and the company has continued to progress with the times to stay in front of the trends. The 128-bit SSL digital encryption used on the site also protects the technology as well as the players from any hacking or other fraudulent actions. Our experts were unable to find any weaknesses in the software or access any private information.
The eCOGRA seal of approval is proudly displayed on the Royal Vegas website, stating that the play on the site has been verified as safe and fair. It continues to meet all of the transparency and fairness requirements at the highest levels of the industry. The safety measures that Royal Vegas takes to protect its customers is verified by several regulatory agencies, including the Maltese Gaming Commission, which issues the operating license and continues to monitor and audit the company.
Royal Vegas goes further with its safety features to boast of its privacy policy. They readily guarantee that players' personal information will not be given away or sold to any person or company in Australia or beyond, and that the customer has the first and last say in any communication regarding his or her personal information.
Customer Support
Australian online casino customers have their own customer service line directly to a representative. Someone is available 24 hours a day, seven days a week throughout the year. Players have the option to email questions or concerns, call the toll-free number, Skype with a representative, or hit the live chat button to open a chat window and communicate immediately and directly with a customer service representative.